© Copyright 2015 IL MEGLIO DEL MEGLIO HAWAII LLC All rights reserved.

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   ORDERING & SHIPPING INFORMATION

1) Select items

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All orders are shipped from Hawaii.

Priority Overnightwill take 4 business days

Second Day will take 5 business days

(including 3 business days to pack & process orders)

3) Select Payment Type

   INTRODUCTION

Shipping costs are calculated after the delivery address has been provided.

If you have any special requests, please leave it in "Order Notes" section.

4) Move to Credit Card Payment

2) Provide Order Information (including shipping address)

General Shipping Information

Pierre Marcolini’s only store in the United States is currently in Hawaii; therefore all orders are shipped out from Hawaii via Federal Express. We offer two shipping options, including Priority Over night and Second Day. Your packages are shipped from Monday through Thursday and the delivery days are Tuesday through Friday. Saturday deliveries are available to most locations. We do not deliver on Sundays or Mondays via Federal Express.

All orders will be shipped within 3 business days. Orders received after 1 p. m. (Hawaii Standard Time) will be processed the following day. If you would like to specify the delivery date, please leave order notes on Order Information page. If you are in a hurry, please contact us at 808.951.0456 or email at contact@marcolini-hawaii.com.

Shipping costs are calculated after the delivery address has been provided on Order Information page. Shipping costs are based on weight and destination. You may select from the following shipping options:

Priority Overnight will arrive within 4 business days (including 3 business days to pack and process your order) starting the day after you placed the order. It may be only available for shipping addresses on the West Coast.

Second Day will arrive within 5 business days (including 3 business days to pack and process your order) starting the day after you placed the order. It may be available for the entire continental United States.

(Deliveries during the holidays are based on FedEx holiday hours.  During the holiday season, there may be delays due to shipping carrier congestion.)

Pierre Marcolini Hawaii only delivers within the United States.. If you would like to ship to a different country, please visit the respective country’s websites.

(Europe: https://eu.marcolini.com, Japan: http://www.pierremarcolini.jp)

Any Special Requests:

 If you have any special requests or want gift wrap, gift notes, and/or paper bags and brochures let us know in the “Order Notes” section of the Order Information Page.


Gift Wrap / Message Card: We offer a free ribbon on any box and we pack all orders with gel ice packs.

 (Ribbon Option: Red / Navy-Blue / Brown / Gold / White / Orange)


Message Card: Any message up to 10 words.


Paper Bag / Brochure: If you need paper bags and brochures with your order, let us know how many.
 

Customized Orders (Customized box, Party Favors):

Please contact us at 808-951-0456 or email at contact@marcolini-hawaii.com. To place the customized order, the only way we can receive payment is via credit card and process it in our store over the phone.

Tracking your orders:

Once your order has shipped from our facility, you will receive an email notification with your FedEx tracking number. If you experience difficulties while placing an order on our online store, please contact us by email at contact@marcolini-hawaii.com.

Your Questions and Concerns

We appreciate your patronage. If there are any problems with our products when delivered, due to shipping, we will process your request for a refund only for our products within 3 days after you receive them. For requests to return or exchange products, a replacement product or a refund, please provide us with a photograph and detailed description of your inquiry by email at contact@marcolini-hawaii.com.